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  • This post is only open to internal applicants.

Informatics Manager

NHS AfC: Band 7

Main area
NHS AfC: Band 7
37.5 hours per week
Job ref
Tavistock Centre
£44,347 to £50,549 per annum (inc. HCAS)
21/07/2019 23:59
Interview date


The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people’s lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health

We contribute to the pool of ideas through our own research and development, but are also committed to bringing together the best ideas of the time, old and new, from inside and out, together with the most gifted and able professionals in our fields of endeavour. We aim to share our ideas and practice through as many routes as possible.

As a Trust we aim constantly to be evolving in nature and form in relation to the environment in which we work, to ensure that our contribution remains relevant.


As a key member of the Transformation directorate management and leading one of its constituent departments, Informatics, the Informatics Manager will ensure the provision of a high quality set of Informatics services, including clinical, educational and corporate system configuration and support, data warehousing, reports and dashboard development and operation, user management and training.  The Informatics team also provide Registration Authority and smart card management services. Other functions include system development and support for key functions via locally developed solutions planned and managed by the Informatics Team. The Informatics team work closely with other central service departments (Commercial, IT, Finance, Clinical Governance) to provide analysis for the most appropriate approach to meet the Trust’s information requirements to support the business of improving patient care.


The post holder will lead on the design and operation of these services utilising the Trust’s selected service management framework, ITIL.  They will also lead on the design and implementation of the system support and data management aspects of the Trust’s data security and protection approach, working closely with the Trust Data Security and Protection Manager.


The post holder will support the Assistant Director of IMT, in developing, managing and monitoring the Informatics annual revenue budget.


The post holder will be responsible for the development of processes for, and ongoing oversight of, all contract management for Informatics managed system.  They will manage third party contracts within their remit, including regular performance reporting against each contract as well as enforcing any performance management.

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

Muhammad Akram, Assistant Director of IMT via