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Receptionist / Administration Assistant

NHS AfC: Band 3

Main area
Administration & Clerical
NHS AfC: Band 3
Full time: 37.5 hours per week
Job ref
Tavistock and Portman NHS Trust
£19,737 - £21,142 £19,737 to £21,142 per annum
Salary period
29/09/2020 23:59


The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults.

We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people’s lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health

We contribute to the pool of ideas through our own research and development, but are also committed to bringing together the best ideas of the time, old and new, from inside and out, together with the most gifted and able professionals in our fields of endeavour. We aim to share our ideas and practice through as many routes as possible.

As a Trust we aim constantly to be evolving in nature and form in relation to the environment in which we work, to ensure that our contribution remains relevant.


GIDS Leeds Based Receptionist / Administration Assistant

The Gender Identity Development Service (GIDS) is a Tier 4 specialist service and offers a service to children and adolescents and their families, who are experiencing difficulties in the development of gender identity. This may include children who are unhappy about their own natal gender and wish to belong to the other one and children with a disorder of sex development if there are concerns about their gender identity development. The Service also offers counselling to children of parents with transsexualism or other gender identity issues.

From 1st April 2009 the Service has been nationally designated and funded. As part of this funding agreement we are committed to ensuring equity of access to the service which has a national remit.

We are looking for a receptionist / administration assistant to support the service administrators in this busy and demanding environment. With strong IT skills, the post holder should be able to demonstrate excellent communication skills as they will be dealing with professionals, external agencies and, at times, challenging and distressed families that may contact/attend the service.

We are looking for an enthusiastic receptionist / administration assistant to take on this role who is committed to supporting the team to deliver a professional, first class service to the young people referred. The successful applicant will be able to work in a very busy department dealing with clinicians and patients. They will need to be able to manage a demanding workload, be competent in computer packages and have the ability to manage a patient database effectively. The postholder will be sensitive to the needs of this unique group of patients.

The Trust is pleased to be able to offer excellent opportunities for personal development, a pension scheme and family friendly policies.


 Interview Date : TBC


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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Sophia Shepherd
Job title
Leeds Admin Lead
Email address
Telephone number
0113 2471955
Additional information

Theresa Bampton-Clare, GIDS Assistant Service Manager, on 020 8938 2923 or Tom Easton, London Admin Lead, on 020 8938 2031.